Blue screen, "A problem has been detected----", codes 0X000000F4, __0X000000003, 0X8A88DB98, 0X8A5D9F14, 0X805C8C7C
Can reboot computer by turning off power, then turning power back on. Blue screenappears intermittently. I have not installed any new programs or devices recently. 1 person needs an answerI do too
September 29th, 2010 3:46pm

Please provide additional information about your system:What is your system make and model?What is your XP version and Servie Pack?Describe your current antivirus and anti malware situation: McAfee, Norton, Spybot, AVG, Avira!, MSE, Defender, ZoneAlarm, PC Tools, Comodo, etc.Click Start, Run and in the box enter:msinfo32Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here.For video driver information, expand the Components, click Display, click Edit, Select All, Copy and then paste the information back here.For audio information, expand the Components, click Sound Device, click Edit, Select All, Copy and then paste the information back here. There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.This will minimize back and forth Q&A and eliminate guesswork.Download BlueScreenView from here:http://www.nirsoft.net/utils/blue_screen_view.htmlUnzip and run it (BSV installs nothing) and let it finish scanning all your dump files. If you double click on of the dumps, you will get some information about it (including the Caused By Driver field) and you may be able to spot the problem right away - especially if you see a pattern in the dumps where the Caused by Driver field is the same (start with that driver).Select (highlight) one or more of the most recent dump files by clicking them and holding down the Ctrl key to select multiples files. Try to select just the most recent ones that relate to your issue (maybe five or so dump files to get started).Click File, Save Selected Items and save the information from the dumps to a text file on your desktop called BSOD.txt. Open BSOD.txt with a text editor, copy all the text and paste it into your next reply.Here is an example of the BSV report from a single BSOD that I initiated on purpose that shows the cause of the crash as the i8042prt.sys driver belonging to Microsoft Corporation:==================================================Dump File : Mini062110-01.dmpCrash Time : 6/21/2010 11:51:31 AMBug Check String : MANUALLY_INITIATED_CRASHBug Check Code : 0x000000e2Parameter 1 : 0x00000000Parameter 2 : 0x00000000Parameter 3 : 0x00000000Parameter 4 : 0x00000000Caused By Driver : i8042prt.sysCaused By Address : i8042prt.sys+27fbFile Description : i8042 Port DriverProduct Name : Microsoft® Windows® Operating SystemCompany : Microsoft CorporationFile Version : 5.1.2600.5512 (xpsp.080413-2108)Processor : 32-bitComputer Name : Full Path : C:\WINDOWS\minidump\Mini062110-01.dmp==================================================Send the information from the last 5 memory dumps.No matter what else you are using for malware protection, please do this:Download, install, update and do a full scan with these free malware detection programs:Malwarebytes (MBAM): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/These can be uninstalled later if desired.Don't guess what the problem might be - figure it out and fix it. I need YOUR votes and points for helpful replies and Propose as Answers. I am saving up for a pony!Don't guess what the problem might be - figure it out and fix it. I need YOUR votes and points for helpful replies and Propose as Answers. I am saving up for a pony!
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September 29th, 2010 5:01pm

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